Customer Support
Speak with a real MBV support representative by phone during business hours for help with technical, marketing, customer service, and e-commerce business questions.
Get real help from MBV’s U.S.-based support team when you need clear answers about your online business. My Business Venture connects entrepreneurs with live customer service, business consulting, and after-hours email support, so you are never left guessing while launching or managing your store. Phone support is available during EST business hours, with 24/7 email assistance.

Live-person support, chat assistance, and consulting to help MBV clients launch and manage online stores.
Speak with a real MBV support representative by phone during business hours for help with technical, marketing, customer service, and e-commerce business questions.
Use live chat to get quick answers from a real person while building, launching, or managing your MBV online store.
Receive one-on-one guidance from experienced MBV consultants on store operations, marketing direction, and practical strategies for growing your e-commerce business.
MBV’s U.S.-based support helps remove the uncertainty that often comes with starting an online business. From live phone guidance during EST business hours to 24/7 email support, clients can get answers about store setup, technical questions, marketing, training, and day-to-day operations. The result is a more confident launch with real people behind the platform.

Entrepreneurs rely on MBV’s support team for clear guidance, faster launches, and ongoing confidence.
MBV combines live support, proven systems, and decades of e-commerce experience.
Talk to real support specialists during EST business hours, not endless voicemail loops.
U.S.-based support serves entrepreneurs nationwide from MBV offices across multiple states.
Over 30 years helping new business owners launch and manage online ventures.
BBB A+ accreditation and D-U-N-S registration reinforce MBV’s business credibility.
Experienced consultants helping entrepreneurs succeed with real support.

President and CEO
Thomas Stridiron is the founder, President, and CEO of My Business Venture (MBV), headquartered in Smithtown, NY. Starting the company in 1992 with just a $100 investment from a two-bedroom apartment, Tom has grown MBV into a multi-million dollar nationwide e-commerce solutions company with offices across the United States. His inspirational journey from a tough childhood to entrepreneurial success has been featured in dozens of print, radio, TV, and podcast interviews, including appearances on The Donna Drake Show and the Franchise Radio Show on LI News Radio. Tom has spoken at Suffolk County Community College and leads MBV's philanthropic arm, MBV Gives Back. He also serves as a board member of the Lightning Warriors Youth Triathlon Team and has completed 20 triathlons.

Strategic Advisor
Kevin Harrington serves as Strategic Advisor to My Business Venture and is widely recognized as an original Shark from the hit TV series Shark Tank. With a remarkable entrepreneurial track record, his business ventures have launched more than 1,000 products and generated over $6 billion in global sales, with more than 20 companies exceeding $100 million in revenue. As MBV's Strategic Advisor, Kevin collaborates with the MBV Dream Team to educate clients on proven strategies for achieving business success. His expertise in product launches, marketing, and scaling businesses brings an unparalleled level of insight and credibility to the MBV platform, helping aspiring entrepreneurs maximize their potential.

Business Consultant / MBV University Coach
Kurt Higgins is a highly regarded Business Consultant and MBV University Coach at My Business Venture, bringing deep expertise in the digital landscape to every client engagement. Known for his thorough understanding of algorithms, engagement strategies, and e-commerce best practices, Kurt excels at breaking down complex topics into clear, actionable guidance for entrepreneurs at every experience level. Clients consistently praise him as knowledgeable, personable, and effective, earning him five-star reviews across the board. As an MBV University Coach, Kurt plays a pivotal role in equipping new business owners with the skills and confidence they need to launch and grow successful online ventures.

Business Consultant
John Helleis is a dedicated Business Consultant at My Business Venture, known throughout the organization for his exceptional availability and unwavering commitment to client success. Whether addressing technical questions or guiding entrepreneurs through the early stages of launching their online store, John is consistently praised by clients for his responsiveness and follow-through. He takes a hands-on approach to resolving concerns quickly and thoroughly, ensuring that every client feels supported at each step of their e-commerce journey. His dedication to client satisfaction reflects MBV's core value of putting client success above all else.

Business Consultant
Bruce Witkin is a Business Consultant at My Business Venture, recognized for his patience, product knowledge, and ability to get client e-commerce websites up and running quickly — often within less than a week. Bruce specializes in supporting clients who are new to the world of e-commerce and drop shipping, making him an invaluable resource for first-time business owners navigating an unfamiliar landscape. His approachable style and technical proficiency ensure that clients feel confident and prepared as they launch their online stores. Clients regularly commend Bruce for his thoroughness and his genuine investment in their long-term business success.

Senior Business Consultant
Jason Backer is a Senior Business Consultant at My Business Venture, bringing a wealth of experience in coaching, marketing strategy, and client support to every engagement. Known for his courteous and highly responsive communication style, Jason provides new clients with the encouragement, direction, and marketing insights needed to hit the ground running. He is particularly skilled at helping entrepreneurs develop actionable business strategies that align with their goals and the MBV platform's capabilities. Clients consistently praise Jason for his professionalism and his ability to transform uncertainty into confidence, making him a cornerstone of the MBV consulting team.
MBV provides live phone support through its U.S.-based customer service team during business hours, Monday through Friday from 9am to 6pm EST. Clients can call 1-800-639-6644 to speak with a real person about technical, marketing, customer service, or business questions related to their e-commerce store.
Get clear answers from MBV’s customer support and consulting team.
Highest BBB rating for marketplace trust.
Verified business identity and credibility registration.
Platform expertise for e-commerce website support.
Share your question or support need, and MBV will connect you with the right team member for clear next steps.
For immediate assistance, feel free to give us a direct call at 1-800-639-6644. You can also send us a quick email at ceo@mbvmail.com.
For immediate assistance, feel free to give us a direct call at 1-800-639-6644. You can also send us a quick email at ceo@mbvmail.com.